Any PlusNet reps reading this?
Not sure if thinkbroadband is an appropriate place to post about a PlusNet phone problem, but I'm at the end of my tether, so I thought I'd try.
PlusNet tickets 82124490 / 82245892
In brief, my voice service is drowned out by "static" when Three or TalkTalk customers call me. Interference starts during the ring tone, and persists when I answer, or if my call goes to PlusNet voicemail. Outgoing calls to Three and TalkTalk are fine. Incoming calls from BT, Virgin Media, and THUS/Vodafone are unaffected. Three and TalkTalk calls originated from Reading.
PlusNet have noted SI and CLT have both passed.
As there is no line fault, PlusNet Customer Support are now intent on sending an OpenReach engineer to my flat. It goes without saying that I will take time of work, and no fault will be found. Unless the OpenReach engineer is prepared to travel to Reading with me to demonstrate the problem
I've talked to a Sky Broadband engineer (friend) who agrees with my diagnosis that there's a problem with incoming connections from Three and TalkTalk where they hit the PlusNet network.