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Standard User adamtemp
(experienced) Fri 14-Mar-14 07:27:58
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can a rep look at ticket 82707345


[link to this post]
 
Raised a fault for slow adsl bt profile was 3.31 plusnet 2.8

now even though adsl was stable my target snr has gone from 9db to 12 db and speed is even worse?

GLOBALNET now part of madasafish now plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 50db on adsl2 or 53.5db on adsl2+ depending on exchange sync)
Standard User adamtemp
(experienced) Mon 17-Mar-14 07:16:56
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Re: can a rep look at ticket 82707345


[re: adamtemp] [link to this post]
 
Sorry to bump this but the response on the ticket is a joke I have replied with an interesting csv file from my testing unit

GLOBALNET now part of madasafish now plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 50db on adsl2 or 53.5db on adsl2+ depending on exchange sync)
ISP Representative chrispurvey
(isp) Mon 17-Mar-14 10:59:59
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Re: can a rep look at ticket 82707345


[re: adamtemp] [link to this post]
 
HI there,

I can see that the ticket has been responded to this morning, has that helped?

Regards,

Chris Purvey
Plusnet Support Team
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User adamtemp
(experienced) Mon 17-Mar-14 11:22:27
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Re: can a rep look at ticket 82707345


[re: chrispurvey] [link to this post]
 
Chris

Yes now back up to a 3.93 ip profile on bt wholesale and 3.9 on plusnet

GLOBALNET now part of madasafish now plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 50db on adsl2 or 53.5db on adsl2+ depending on exchange sync)
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