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Standard User MrPete
(fountain of knowledge) Thu 15-May-14 18:17:04
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Slower than BT Connection


[link to this post]
 
Hi

Migrated from BT Unlimited Fibre to Plusnet business unlimited fibre.
No issues and everything is working well.

Just curious why when it's the same line and same hardware ( modem and router ) are my speeds around 4 - 5Mb slower.

Speed tests on BT were always 74.5/18
On PlusNet 68/17

The one I've just done now is :
65.73 Mbps 65.05 Mbps 18.11 Mbps

Any way I can get this back ?
Thanks

Peter
Standard User Jaggies
(committed) Thu 15-May-14 20:53:20
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Re: Slower than BT Connection


[re: MrPete] [link to this post]
 
Firstly, check your IP profile - BTwholesale speed tester. Follow the Further Diagnostics option.

Secondly, check your Plusnet Current Line Speed. It should match the IP profile to within 0.1

Brian
From September 2001 on BTopenworld Home 500/Home 1000/Home 2000. Then ADSLMax on <n>ildram. Moved to ADSL2+ from ADSL24. I'm now with plusnet. I'm not saying who I work for. Any opinions expressed here are my own.
Standard User MrPete
(fountain of knowledge) Thu 15-May-14 21:06:28
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Re: Slower than BT Connection


[re: Jaggies] [link to this post]
 
Thanks for the reply

The BT speed tester always fails when I click for further diagnostics.
Its been doing that for the last few months.

I'll try again in the morning and see what happens

Thanks

Peter


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Standard User adslmax
(knowledge is power) Thu 15-May-14 22:42:02
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Re: Slower than BT Connection


[re: MrPete] [link to this post]
 
U will get less speed with PN rather than with BT. If u getting 74/18 with BT then u more likely to get less with PN.

But my speed is fine with PN getting 74/19 http://www.speedtest.net/my-result/3503296231 the upload is slower because I watching streaming uploading

Edited by adslmax (Thu 15-May-14 22:43:27)

Standard User RobertoS
(sensei) Thu 15-May-14 23:52:29
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Re: Slower than BT Connection


[re: MrPete] [link to this post]
 
Was your phone number originally issued by Sky or TalkTalk? I'm wondering if numbers that started off as LLU, as opposed to ones that went LLU from WLR and returned to it, don't get recognised by the Further Diagnostics.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User MrPete
(fountain of knowledge) Fri 16-May-14 07:50:01
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Re: Slower than BT Connection


[re: RobertoS] [link to this post]
 
My line has always been BT
I'll do the check in a few minutes and see what happens.

Peter
Standard User MrPete
(fountain of knowledge) Fri 16-May-14 08:34:44
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Re: Slower than BT Connection


[re: MrPete] [link to this post]
 
The test actually worked this morning.. Here are the results :

Best Effort Test: -provides background information.

Download Speed
70.32 Mbps

0 Mbps 74.78 Mbps
Max Achievable Speed

Download speedachieved during the test was - 70.32 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-74.78 Mbps .
Additional Information:
IP Profile for your line is - 74.78 Mbps

2. Upstream Test: -provides background information.

Upload Speed
16.17 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 16.17Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

In reply to a post by adslmax:
U will get less speed with PN rather than with BT. If u getting 74/18 with BT then u more likely to get less with PN.

But my speed is fine with PN getting 74/19 http://www.speedtest.net/my-result/3503296231 the upload is slower because I watching streaming uploading


On BT I was getting a similar speed to you.. how do I do that now with PlusNet ?
As I've said it's not a problem, but it would be nice to get the most I can, which on BT was faster.

Peter
Standard User kasg
(fountain of knowledge) Fri 16-May-14 09:04:32
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Re: Slower than BT Connection


[re: MrPete] [link to this post]
 
Have you checked your Plusnet Current Line Speed, as suggested by Jaggies?

Kevin

plusnet Unlimited Fibre - sync approx 70000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST

Edited by kasg (Fri 16-May-14 09:04:56)

Standard User RobertoS
(sensei) Fri 16-May-14 10:00:47
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Re: Slower than BT Connection


[re: kasg] [link to this post]
 
smile
That's two of you providing a link to the Member Centre login page tongue.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User RobertoS
(sensei) Fri 16-May-14 10:08:38
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Re: Slower than BT Connection


[re: MrPete] [link to this post]
 
This Plusnet Current line speed that has been mentioned! Member Centre >> Connection details >> High speed broadband.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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