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Standard User hk11
(fountain of knowledge) Fri 30-May-14 23:19:58
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View Your Usage - Check what you've used this month


[link to this post]
 
Where can I find an update on the current usage reporting problem please? Have tried http://www.plus.net/supportpages.html?a=2&support_ac... but no sign. frown

Several long waits on the phone as I've found web reports rarely get read. None of the staff seem to know what is happening. I see PN have now split this month and started a new period starting today. My stats already show I am over the 10G limit, despite rarely using more than an average of 200M a day!

Edit: Just got through on phone and found someone who seems to know what is being tried. Annoying that it has taken five calls to get some basic info.


Keef- Dartford Kent UK - Plusnet via D-Link DSL-G604T

Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Standard User Oldjim
(fountain of knowledge) Sat 31-May-14 09:08:00
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Re: View Your Usage - Check what you've used this month


[re: hk11] [link to this post]
 
I assume that you mean this http://community.plus.net/forum/index.php/topic,1277...
Standard User hk11
(fountain of knowledge) Sat 31-May-14 11:08:14
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Re: View Your Usage - Check what you've used this month


[re: Oldjim] [link to this post]
 
No idea: I don't bother with that site any more.


Keef- Dartford Kent UK - Plusnet via D-Link DSL-G604T

Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========


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Standard User hk11
(fountain of knowledge) Fri 06-Jun-14 18:15:28
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Re: View Your Usage - Check what you've used this month


[re: hk11] [link to this post]
 
Still no progress on this, by the loos of it and nothing in the news feeds, although plenty on DNS issues. frown


Keef- Dartford Kent UK - Plusnet via D-Link DSL-G604T

Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User hk11
(fountain of knowledge) Mon 09-Jun-14 12:22:58
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Re: View Your Usage - Check what you've used this month


[re: hk11] [link to this post]
 
Finally got a service issue acknowledgement through this morning.

Better late than never, I suppose.


Keef- Dartford Kent UK - Plusnet via D-Link DSL-G604T

Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User hk11
(fountain of knowledge) Tue 17-Jun-14 15:20:07
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Re: View Your Usage - Check what you've used this month


[re: hk11] [link to this post]
 
Looks like it is working again now.


Keef- Dartford Kent UK - Plusnet via D-Link DSL-G604T

Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
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