I received an email from PN today, and It looks like BT are finally going to fit my FTTC next monday (yay!). However, part of the (what appears to be a standard) email got me puzzled. It says:
"When the engineer completes the work you may not experience fibre speeds straight away. This is because we need to manually adjust your speed profile when the order completes, so the change should be effective within 48 hours. Please be patient with us whilst we do this for you."
I thought it was all automated now? I guess not. Presumably this is not DLM training, but the line activation, which I guess will default to the slowest possible profile on a new line.