When I've asked Plusnet for various stats on my line on their forums, they've told me various information.
On my latest attempt to fix a potential fault, they said my sync speed was 41/10.9, and that their profile was set for 39.6Mbps down.
On their member centre, under the current line speed, their explanation is that it should be showing sync
speed, but mine appears to be showing the profile
Which is the 'current line speed' option in the member centre supposed to show?