So I am coming to the end of an 18 month contract.....currently paying £19.99 for fibre 80/20 (plus phone). My download is only 34mb, so I only need 40/20 and with that product now being unlimited and £14.99 I have enquired what Plus Net can give me for switching products.
The response - I can change if I take out a new 18 month contract plus £5.99 for a new router.
Why the hell would I want a new router (especially as I am using an Asus RT-N66U)?!
If Plus Net don't want to retain customers, I'll be requesting a MAC code. Why should I be tied to another 18 months? Madness.