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Standard User UJM
(regular) Mon 14-Jul-14 11:51:44
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Migrating from BT to PlusNet - When to Place the Order


[link to this post]
 
Currently on BT Infinity & BT phone line, I've requested a MAC code from BT today in order to move to Plusnet Fibre Extra & phone line. My BT contract is a 30 day rolling contract which requires 14 days notification if I want to quit without penalties. So when should I place my PlusNet order and give them the MAC code. I am expecting my MAC code by Friday 18th JULY 2014, my BT account is fully paid up until 3rd AUGUST 2014

Edited by UJM (Mon 14-Jul-14 12:11:42)

ISP Representative chrispettitt
(isp) Mon 14-Jul-14 12:42:56
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Re: Migrating from BT to PlusNet - When to Place the Order


[re: UJM] [link to this post]
 
Hi,

You can signup with us/provide us with your MAC Code when is most convenient for you. If you'd not like for us to take over your service until your BT contract expires, let us know a couple of weeks before it expires and we'll try our best to move everything over on an agreed date.

Chris Pettitt
Plusnet Customer Support
Digital Care
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User UJM
(regular) Mon 14-Jul-14 19:49:11
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Re: Migrating from BT to PlusNet - When to Place the Order


[re: chrispettitt] [link to this post]
 
OK, thanks for that info


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