Just want to check I am not worrying needlessly...
I signed up to PlusNet Phone and Fibre several weeks ago and today is meant to be my switch-over date.
My phone line has stopped working this morning and I have also received an email from PlusNet about the BT Engineer visiting to install my Fibre.
However, there is nothing mentioned about the Phone line stuff. Should I have received something about the Phone?
Bit worried because they had initially messed up the Phone switch-over date and this was supposedly resolved several weeks ago.
Also, on the account summary page it shows the Fibre related stuff is Complete/Activated. However, the phone line entry is still showing as 'Unconfigured'
One more thing, somewhere on my Account pages / Order tracking I saw a completion date of 24th July - cant quite find the page today...
Should I be worried?