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Standard User leej
(regular) Wed 13-Aug-14 17:48:11
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Questions re switching from BT to Plusnet


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Hi,

My BT (phone/broadband) contract ends on September 24th and they've told me I need to give notice on August 24th that I'm leaving. I intend to do that, get a MAC code and switch to a Plusnet phone/fibre package. However, I'm concerned about the switchover date. Ideally I'd like it to happen on September 24th so that I don't end up overpaying BT. Am I able to arrange an activation date during the Plusnet signup process?

Also: There is a promotional discount of £7.49 off for the first 9 months, but I believe this expires at the beginning of September. Will I still be able to take advantage of this offer (assuming I'm able to sign up beforehand) if my activation date is September 24th?
Standard User ian007jen
(member) Wed 13-Aug-14 20:34:47
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Re: Questions re switching from BT to Plusnet


[re: leej] [link to this post]
 
Hello
I'd like it to happen on September 24th


I would choose a date a week or 10 days before, just in case of openreach problems; and yes you can choose an activation date on signup.

I believe this expires at the beginning of September


I am sure you will be able to take advantage of this discount....although it is bound to be replaced with something similar.

Ian
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 20:59:50
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Re: Questions re switching from BT to Plusnet


[re: ian007jen] [link to this post]
 
In reply to a post by ian007jen:
yes you can choose an activation date on signup.
But is not very firm and usually goes forward when PN applies to BTOR for real date.

@OP: With BB you usually can't avoid paying 2 ISPs for an overlapping period.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC


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Standard User adslmax
(knowledge is power) Wed 13-Aug-14 21:04:31
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Re: Questions re switching from BT to Plusnet


[re: leej] [link to this post]
 
I think Migrate from BT to Plusnet will be one month contract rolling on but for discount offer it will be 18 months/24 months contract deal.
Standard User kasg
(fountain of knowledge) Wed 13-Aug-14 21:44:54
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Re: Questions re switching from BT to Plusnet


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
I think Migrate from BT to Plusnet will be one month contract rolling on

No way, it will be an 18-month contract regardless.

Kevin

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Administrator MrSaffron
(staff) Wed 13-Aug-14 22:07:11
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Re: Questions re switching from BT to Plusnet


[re: kasg] [link to this post]
 
Depends on what contract option user picks. The discounts point towards the longer contract terms

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User leej
(regular) Wed 13-Aug-14 22:11:04
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Re: Questions re switching from BT to Plusnet


[re: MrSaffron] [link to this post]
 
18 month contract is fine and what I want. It's more the expiry of the deal that's bothering me. I was hoping I'd be able to sign up on August 24th and choose an activation date of September 24th, but it sounds like it's not that simple.

Edited by leej (Wed 13-Aug-14 22:14:30)

Standard User leej
(regular) Wed 13-Aug-14 22:56:39
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Re: Questions re switching from BT to Plusnet


[re: XRaySpeX] [link to this post]
 
@OP: With BB you usually can't avoid paying 2 ISPs for an overlapping period.


Ah, OK. I was able to switch from BE to BT on a specific date, but I suppose it was more straightforward because BT already provided the phone service, and the product required (ADSL2+) was identical. No engineer visits were needed or anything like that.

I'll give Plusnet a call tomorrow and ask when they think it would be prudent to sign up if I want the service to be activated no later than 24th September.
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 23:05:01
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Re: Questions re switching from BT to Plusnet


[re: leej] [link to this post]
 
No, it's just a matter of predicting the migration date when giving notice to losing ISP.

BTW: Your BT contract doesn't just end; it's just that the min. term expires.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC

Edited by XRaySpeX (Wed 13-Aug-14 23:06:53)

Administrator MrSaffron
(staff) Wed 13-Aug-14 23:18:35
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Re: Questions re switching from BT to Plusnet


[re: leej] [link to this post]
 
Deal wise sign up before expiry date and fine.

As for activation dates much more hit and mess better to have some overlap than no risk no service

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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