Results from BT wholesale speed tester:
Results Image not loaded
1. Best Effort Test:
Download Speed : 44.45 Mbps
2. Upstream Test:
Upload Speed : 7.58 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
This is via a wired Ethernet connection from the current PlusNet Technicolor router to the PC, seems to show same results via wired or wireless.
I even tried changing the Openreach Modem, to the one I used at the old house, sadly, no difference.
Both modems are ECI.
Here is a speed test done via this site, if that helps anyone:
This is lifted from PlusNet's member centre, just been on the phone to them, tell me I need to wait 10 days for line to go stable, so it's next weekend for me, here's what's listed:
Phone exchange:estimated line speed:66Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-10-01 16:11:24Current line speed:78 Mb
Just looked again at tickets raised, found this:
Dear Mr Jones,
Fault Type Identified: EPP
Confirm you've advised the customer to complete the following:
- Leave equipment turned on: Y
- Complete BT Speedtester: Y
- Does the customer agree to the possible charge (£60): Y
- Mobile Number: 0**********
- Contact Times: 9-9
- Router Model: thomson
No idea what is going on now, and certainly not agreed to £60 charge (whatever that's for)?
Edited by zrerz (Sun 05-Oct-14 18:06:01)