Option 3 is the one to get the Retentions team, which is who you need
. The waiting time will be different.
My broadband basic info/help site - www.robertos.me.uk
| Domains,site and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 56.4/14.5Mbps @ 600m. - IPv4BQM
"Angels can fly because they can take themselves lightly."
- G K Chesterton.
Edited by RobertoS (Thu 20-Nov-14 12:14:26)