Yes, this is what it says on their website, it is a pity that they do not give more details. I do wonder why this information is not available.
Still, one new modern invention are (Android) mobile phone hotspots. Really easy to get to work, unlike the bluetooth facility on my Symbian phone.
30/11/2014 @ 10:38
Earlier this morning we became aware of a problem resulting in some of our customers not being able to establish a connection to the Internet.
Our network engineers are currently investigating this.
If you are struggling , to connect to the Internet then please try powering off your router for 1 hour before powering it back up and attempting to re-establish a connection to the Internet. If you continue to have trouble connecting try the following link which you can access from your mobile phone - http://www.plus.net/reconnect
We'll provide another update later this afternoon.
Apologies for the inconvenience.