Internet is feeling slower at various times of the day. My SamKnows box is reporting that my speed has gone from 70MBs down to 59MBs down and my line is now graded at 60.8, it was higher when I started. That is what it is, if it is the copper then there is nothing that can be done anyway.
I asked for my line to be moved as it was hanging over a neighbours property and their builders were continually stepping on it, knocking it and god knows what else. Rang plusNet to ask to have the line moved to the front of our property, paid £160 for the privilege (fair enough) but I specifically asked on three phone calls that I wanted the cable replaced rather than spliced if it wasn't long enough. "Yes I have put a note on the file, they can do that". First time the engineer was a no show. Kelly Communications couldn't replace the cable, they aren't allowed to touch the wiring on the pole. I was told via support ticket that replacing the cable is £130.
So it is a culmination of various irritations that makes me want to leave and head on over to Zen and pay a little more.
plusnet Unlimited Fibre (FTTC). Sync ~ 72.76/17.56Mbps
Edited by Skilty (Wed 25-Feb-15 17:14:37)