I don't know what the hell is going on at Plusnet towers, but overnight maintenance of the member centre (see http://usertools.plus.net/status/archive/1426863423.htm
) has removed the Help Assistant so it's difficult to find your current open or old questions and it's not easy to find out how to open a new question.
One way of improving the ticket handling stats I suppose!
Plusnet user since November 2001 - not sure for how much longer
Edited by jelv (Tue 24-Mar-15 08:34:16)