Note a thread asking is PN's speeds were in meltdown, but I wonder if PN is back to the bad old days and going into meltdown.
Raised a ticket and it said aim to reply in 24 hours, 4 days later still waiting.
Tell me I need an engineer to the premises, I agree, then an email tells me that if the fault is in the house it will cost me £60, no mention of this when I was talking to them on the phone.
Raise a complaint and it seems to have got lost.
Feels like the bad old days and after I have told many people to sign up with them. But after this what's the best good price provider that can deal with customers in a sensible and prompt way?