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Standard User nemeth782
(member) Fri 29-May-15 13:26:30
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Move house to Market 1 exchange - Price rise?


[link to this post]
 
I'd ask plusnet but getting through to their support team is the usual hour+ wait.

I'm looking at moving, currently on 80/20 on a Market 3 exchange. The potential new property has FTTC availible at ~43meg, and is a Market 1 exchange.

If I move there:

1. Do I have to pay the extra for it being a Market 1 exchange?
2. Can I drop to 40/20 if I can't achieve much over 40? (or possibly less than 40) If so would this be at the Market 1 price or the Market 3 price? (I guess I could downgrade before moving to lock in the price if this is an option?)
Standard User Apprentice
(knowledge is power) Fri 29-May-15 14:58:42
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Re: Move house to Market 1 exchange - Price rise?


[re: nemeth782] [link to this post]
 
Have a look here > http://www.plus.net/support/customer_service/moving_... it might be of use.

With regard to fibre optic BB >

http://www.plus.net/support/customer_service/moving_...

plusnet user
Standard User azrael316
(regular) Fri 29-May-15 15:24:50
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Re: Move house to Market 1 exchange - Price rise?


[re: nemeth782] [link to this post]
 
I would imagine the following...

Yes, you will pay M1 prices, but not until your existing contract/discount expires.

You can downgrade/upgrade at anytime. But, if you change package it will negate your current discount and bump you to the M1 prices.

So, stick with your current deal when you move and then panic when it come time to pay those M1 prices.


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Standard User RobertoS
(elder) Fri 29-May-15 17:24:02
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Re: Move house to Market 1 exchange - Price rise?


[re: azrael316] [link to this post]
 
The links just given suggest otherwise.
You'll remain on your current broadband product.

Your existing contract will be replaced with a new one.
To me that would mean the appropriate price at the new location for the same product with a new 18-month minimum term.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM
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