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Standard User wingco1
(legend) Thu 18-Jun-15 14:38:43
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IP Profile


[link to this post]
 
Why would my IP profile as shown on the BTW Speed test and PN's Member Centre page, change. On installation IP profile was 75mbps which over time dropped to 70 mbps. Then to 67.85 and then a few weeks later back to 70 then a few weeks later back to 67.85.

Speed tests on the various profiles were within 2mbps of the profile, which suggests to me that the line is capable of syncing at the full 75mbps. Prior to the fall the line was stable there were no disconnections, as confirmed by my BQM.

Is it worth asking PN to reset the IP profile to 75mbps?

Standard User Oldjim
(knowledge is power) Thu 18-Jun-15 16:26:47
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Re: IP Profile


[re: wingco1] [link to this post]
 
Nope because they can't unless a fault is raised and accepted by Openreach
Have you fallen foul of the dreaded G.INP problem
Standard User kasg
(fountain of knowledge) Thu 18-Jun-15 16:59:56
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Re: IP Profile


[re: wingco1] [link to this post]
 
In reply to a post by wingco1:
Is it worth asking PN to reset the IP profile to 75mbps?

No, because they can't. An Openreach engineer can request a DLM reset if a fault is reported and accepted, that's about it. Your variation seems entirely within normal limits to me and unlikely to have any practical impact.

Kevin

plusnet Unlimited Fibre - sync approx 65000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST


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Standard User wingco1
(legend) Thu 18-Jun-15 17:37:34
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Re: IP Profile


[re: Oldjim] [link to this post]
 
No idea what that is Jim blush

Standard User wingco1
(legend) Thu 18-Jun-15 17:38:37
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Re: IP Profile


[re: kasg] [link to this post]
 
I thought it unusual that it dropped then went higher, then dropped again. Not to worry.

Standard User Oldjim
(knowledge is power) Thu 18-Jun-15 18:10:03
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Re: IP Profile


[re: wingco1] [link to this post]
 
The best place to read about it is here http://forum.kitz.co.uk/index.php/board,36.0.html
Standard User wingco1
(legend) Thu 18-Jun-15 18:52:54
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Re: IP Profile


[re: Oldjim] [link to this post]
 
Looks like I will need to invest in a HG612, to replace my BT ECI modem.

Standard User wingco1
(legend) Thu 18-Jun-15 23:22:14
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Re: IP Profile


[re: wingco1] [link to this post]
 
Sync has just gone up to 70.61 on the BT Wholesale speed test after a modem reboot.

Standard User RobertoS
(elder) Fri 19-Jun-15 00:30:04
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Re: IP Profile


[re: wingco1] [link to this post]
 
It doesn't give your sync on a BT wholesale speed test. Unless they've changed it in the last few days.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - IPv4BQM IPv6BQM
Standard User kage
(learned) Fri 19-Jun-15 08:49:20
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Re: IP Profile


[re: wingco1] [link to this post]
 
I would recomend getting an HG612 if your cabinet is huwai. Mine is and openreach supplied an ECI modem. I obtained a 612 from ebay and hacked it to the latest (08) firmware. my speed jumped from 39 to 48 mb
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