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Standard User longedge
(committed) Tue 07-Jul-15 08:19:47
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Useage Graphs disappeared.


[link to this post]
 
Plusnet Useage Graphs seem to have disappeared overnight. Deliberate or accidental??

I can still check which gateway I'm on but can't make any comparisons about loading.

p.s. Speedtest runs fine as per usual in the morning - wonder what this evening will bring...

Edited by longedge (Tue 07-Jul-15 08:26:52)

Standard User alext05
(committed) Tue 07-Jul-15 09:02:31
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Re: Useage Graphs disappeared.


[re: longedge] [link to this post]
 
And the answer to that is that they have been removed deliberately:

https://community.plus.net/forum/index.php/topic,141...

From Chris Parr:

"We have removed the network performance graphs as they contained commercially sensitive data. We were the only provider to publish this sort of sensitive information in an increasingly competitive marketplace."
Standard User camieabz
(sensei) Tue 07-Jul-15 10:17:33
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Re: Useage Graphs disappeared.


[re: alext05] [link to this post]
 
We have removed the network performance graphs as they contained commercially sensitive data. We were the only provider to publish this sort of sensitive information in an increasingly competitive marketplace.

It seems that in the modern world, setting yourself apart from the others is not a priority.

It was hardly sensitive. Any provider could know the peak usage times. What will be hidden in the future is the main question?


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Standard User ayeaye
(newbie) Tue 07-Jul-15 10:20:48
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Re: Useage Graphs disappeared.


[re: camieabz] [link to this post]
 
I went to see whether there was a gateway issue at around 5am this morning that caused my PPP connection to drop, and thought I was going to the wrong place as the graphs were missing.

Another step in the dumbing down of Plusnet.
Standard User mlmclaren
(fountain of knowledge) Tue 07-Jul-15 10:26:26
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Re: Useage Graphs disappeared.


[re: longedge] [link to this post]
 
LMAO...

Can they get any sneakier....

Think Plusnet are [censored] that even there own website shows what a shambles there network is and how efficiently they're running it.

Screw it, I'm taking one of my connections back to cable... & someone serious for my fibre I think!

WBC 4400/800 @ 4.2Km > TP-Link TD-W8968v3
FTTC 66000/19999 @ 450m > HG612 > Asus RT-AC87U BQM
Standard User mlmclaren
(fountain of knowledge) Tue 07-Jul-15 10:32:48
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Re: Useage Graphs disappeared.


[re: mlmclaren] [link to this post]
 
huh just counted the changes at PLusnet since I joined...

5 changes, all of them have been of disadvantage to me too.

I wonder what else funny they have to announce (sorry I mean called on) it's not like they've attempted to tell the customers about them before the customer have caught wind and kicked up a fuss.

WBC 4400/800 @ 4.2Km > TP-Link TD-W8968v3
FTTC 66000/19999 @ 450m > HG612 > Asus RT-AC87U BQM
Standard User Chrysalis
(legend) Tue 07-Jul-15 10:39:23
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Re: Useage Graphs disappeared.


[re: camieabz] [link to this post]
 
agreed.

customer count not sensitive, its revealed in shareholder reports. plus doesnt reveal # of offline customers.
customer load per gateway? not useful for competitors as # of endpoints is hidden.

Also the bandwidth usage graphs if they have been removed as well were incomplete anyway so not really useful to competitors.

Plusnet Fibre Unlimited BQM - IPv4 BQM - IPv6
Administrator MrSaffron
(staff) Tue 07-Jul-15 10:45:20
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Re: Useage Graphs disappeared.


[re: Chrysalis] [link to this post]
 
Are PlusNet customer numbers actually spelt out in the BT Financial results?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User pi12ca
(newbie) Tue 07-Jul-15 10:47:16
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Re: Useage Graphs disappeared.


[re: alext05] [link to this post]
 
...commercially sensitive data...


Whenever I hear this phrase, the word "scoundrel" leaps to the front of my brain.

I looked to see whether there were some a recent entry to the Plusnet board who'd instituted some new "austerity" campaign against their customers: increased charges, lower speeds, bizarre new crippled packages, less information,... To my surprise, I can't see an obvious culprit. Has anyone here got some informed speculation about what's going on at Plusnet?
Standard User Chrysalis
(legend) Tue 07-Jul-15 10:58:00
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Re: Useage Graphs disappeared.


[re: MrSaffron] [link to this post]
 
actually yeah, BT bizarrely seem to not reveal it in public reports.

Plusnet Fibre Unlimited BQM - IPv4 BQM - IPv6
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