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Standard User Apprentice
(knowledge is power) Wed 08-Jul-15 12:18:46
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Missing icon from PN portal


[link to this post]
 
I've only just noticed but there is an icon missing from this page of the portal anyone else noticed it's gone?

http://s4.postimg.org/z9htgz531/Plusnet_Portal.png

Maybe they are doing maintenace on the website again after yesterdays issues.

plusnet user
Standard User Apprentice
(knowledge is power) Wed 08-Jul-15 14:01:11
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Re: Missing icon from PN portal


[re: Apprentice] [link to this post]
 
Forgot to mention the icon is the one for "High Speed Broadband",

http://portal.plus.net/support/broadband/speed_guide...

plusnet user
Standard User alext05
(committed) Wed 08-Jul-15 14:02:28
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Re: Missing icon from PN portal


[re: Apprentice] [link to this post]
 
https://community.plus.net/forum/index.php/topic,141...

Still waiting for an update


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Standard User Apprentice
(knowledge is power) Wed 08-Jul-15 14:04:09
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Re: Missing icon from PN portal


[re: alext05] [link to this post]
 
Cheers smile

plusnet user
Standard User kasg
(fountain of knowledge) Wed 08-Jul-15 17:33:36
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Re: Missing icon from PN portal


[re: Apprentice] [link to this post]
 
Gosh, whatever next? I await the disappearance of the usage information because it's irrelevant on unlimited packages.

Kevin

plusnet Unlimited Fibre - sync approx 65000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User Kenneth
(legend) Wed 08-Jul-15 18:30:02
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Re: Missing icon from PN portal


[re: kasg] [link to this post]
 
In reply to a post by kasg:
Gosh, whatever next? I await the disappearance of the usage information because it's irrelevant on unlimited packages.


Have you tried accessing usage info - icon is there but I only see a message saying temporary unavailable

Ken

Nostalgia is memory with the pain removed
Standard User kasg
(fountain of knowledge) Wed 08-Jul-15 18:35:46
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Re: Missing icon from PN portal


[re: Kenneth] [link to this post]
 
In reply to a post by Kenneth:
Have you tried accessing usage info - icon is there but I only see a message saying temporary unavailable

Working OK for me.

Kevin

plusnet Unlimited Fibre - sync approx 65000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User alext05
(committed) Wed 08-Jul-15 18:41:59
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Re: Missing icon from PN portal


[re: Apprentice] [link to this post]
 
Ok. It's gone.

https://community.plus.net/forum/index.php/topic,141...

Round of applause for Plusnet.

Well in line with their recent policy that can only be described as "Here today, gone tomorrow!"

Must be advice from their PR agency - Bananarama.
Standard User Apprentice
(knowledge is power) Wed 08-Jul-15 20:16:01
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Re: Missing icon from PN portal


[re: alext05] [link to this post]
 
Looks like they are dumbing down their approach to BB so as to match that of TalkTalk as well as trying to compete on price tongue laugh

plusnet user
Standard User camieabz
(sensei) Wed 08-Jul-15 20:42:42
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Re: Missing icon from PN portal


[re: Apprentice] [link to this post]
 
Systematically removing the (internal) ways that users can analyse their service. Not a good sign.
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