Starting with the easy one at the end
. Plusnet don't do self-install so far as I know - I've never seen it mentioned here or on the Community forums. Is it possible you've seen references to no engineer needed as it's an FTTC to FTTC migration?
Two possibilities arise then. First, the customer already has an Openreach modem, or second, they have a VDSL2 router from a previous ISP that did self-install.
Given the wiring you describe, I'd be almost certain the engineer when they arrived would accept it as satisfactory and just test the line then plug the modem in and see if it sync'ed. But you might get one who fell out of bed on the wrong side that day.
Re the line question, who is it with? I recently moved mine from BT to Pulse8broadband at £14pm including caller display and free 1571. At that time I was on Plusnet 80/20.
Aquiss and vivaciti are two well-known providers doing line only at about the same price. All three are monthly contract.
A combo like that is likely to work out cheaper than putting it with Plusnet. Bear in mind standard calls start at 1ppm with all of them, with no setup fee and per-second charging.
If we ignore PN 12-month Line Rental Saver which doesn't save much now and gets in a tangle with an 18-month FTTC minimum term the calculation is worth doing.
If you don't need Anytime then the calls using any of the three are way cheaper. But you would pay £2.50 surcharge on the FTTC. If you do need Anytime, that is £6pm. A bit of reverse calculation then gives a saving of £6 minus £2.50 = £3.50. That's over 350 minutes per month. Would you do that much on Anytime?
I'll let you factor in the PN full line rental v Line Rental Saver v low-cost rental.
Edit: But what is wrong with the line that makes you so fed up?
That needs fixing anyway somehow.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
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Edited by RobertoS (Thu 20-Aug-15 12:38:35)