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Standard User JonBradley
(regular) Wed 30-Sep-15 11:56:25
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In the middle of switching from BT -> Plusnet.


[link to this post]
 
It is our switch day today, and it appears the phone line has already moved as we had a text from plusnet saying so. The Fibre is off and i've been told by BT that from their end it is cancelled.

Should the fibre be coming on today as well?
Standard User StephenTodd
(experienced) Wed 30-Sep-15 12:35:08
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Re: In the middle of switching from BT -> Plusnet.


[re: JonBradley] [link to this post]
 
If this was a fibre->fibre transfer the fibre (VDSL, cabinet->modem) connection should not have been broken at all.
It will only be the higher level connection that may get broken.

Plusnet should set this up automatically within 1/2 hour or so of losing BT;
but sometimes that fails and you need to contact them.
Once you finally get through they will set it up instantly.

The router needs to have the right Plusnet credentials for login before it will work.
You can put those into your old BT hub (as I did for my entire stay with Plusnet), or plug in the new Plusnet router.

--
Moved from PlusNet back to BT. Both gave decent service.
Standard User JonBradley
(regular) Wed 30-Sep-15 13:11:24
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Re: In the middle of switching from BT -> Plusnet.


[re: StephenTodd] [link to this post]
 
Thanks for that. I had a text saying a BT engineer was calling (which was obviously wrong) so i rang them and the guy got it all sorted on the phone and the fibre is now on.


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Standard User zyborg47
(eat-sleep-adslguide) Wed 30-Sep-15 13:46:13
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Re: In the middle of switching from BT -> Plusnet.


[re: JonBradley] [link to this post]
 
What made you decide to go from BT to plusnet?

Adrian

Desktop machine now powered by windows 8 pro 64bit, no dreaded metro and Linux , laptop by Linux

Plusnet FTTC
Standard User JonBradley
(regular) Wed 30-Sep-15 14:11:11
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Re: In the middle of switching from BT -> Plusnet.


[re: zyborg47] [link to this post]
 
In reply to a post by zyborg47:
What made you decide to go from BT to plusnet?


Price and cashback. Didn't want BT sport.
Standard User zyborg47
(eat-sleep-adslguide) Fri 02-Oct-15 09:09:42
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Re: In the middle of switching from BT -> Plusnet.


[re: JonBradley] [link to this post]
 
In reply to a post by JonBradley:
[

Price and cashback. Didn't want BT sport.
[/quote]

You may regret it, saying that, things have been better for the last week or so.

BT sport is free on BT, so that is not really a reason for not staying with BT, price yes, BT is flipping expensive.


Adrian

Desktop machine now powered by windows 8 pro 64bit, no dreaded metro and Linux , laptop by Linux

Plusnet FTTC
Standard User JonBradley
(regular) Fri 02-Oct-15 10:55:43
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Re: In the middle of switching from BT -> Plusnet.


[re: zyborg47] [link to this post]
 
In reply to a post by zyborg47:
In reply to a post by JonBradley:
[

Price and cashback. Didn't want BT sport.
[/quote]

You may regret it, saying that, things have been better for the last week or so.

BT sport is free on BT, so that is not really a reason for not staying with BT, price yes, BT is flipping expensive.


Its not really free as they just have more expensive prices than other providers to cover it. I would have gone with Sky but they don't offer a 80/20 service at comparable prices and plusnet allow you to use your own equipment without messing around with Wireshark.
Standard User Andrue
(eat-sleep-adslguide) Fri 02-Oct-15 16:46:31
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Re: In the middle of switching from BT -> Plusnet.


[re: zyborg47] [link to this post]
 
In reply to a post by zyborg47:
What made you decide to go from BT to plusnet?
Masochism?

(I am an out of contract PN user)

laugh

---
Andrue Cope
Brackley, UK
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