These BB providers are BONKERS, all they do is creating CHURN, doesn't help anybody, least of all them !!!
They rely on customers being lazy and not bothering to switch. I presume a lot don't, so they win.
It needs more folk complaining and the regulators to clamp down when the "rules" are broken.
Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N
Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7