I was first on Freenetname and eventually was transferred to Madasafish but the connection became much slower over the years initially at 4.16 Mbps in 2008 but decreased to 1.13 Mbps in December 2014, which needed to be improved.
Contacted Plusnet regarding moving over to them and was informed it was an easy transfer and my existing email accounts could remain under Madasafish which was one of my main concerns.
Made the change in February 2015 with Plusnet unlimited service on ADSL2+ with all going well and seamless email change.
My initial connection download speed was 7.51 Mbps, which was a great improvement but as the months have draw on this has decreased to my current connection speed of 5.49 Mbps, there has been no change so far as I am aware to my plug in connection so I must assume there is a restriction of traffic at my telephone exchange.
I have used the BT Wholesale Broadband Performance Test and the results are 5.59 Mbps download and 0.87 upload Ping at 44.75 performed at 3.00pm 13th February 2016.
I have recently exchanged the Thomson router for an ASUS DSL-N55U, which I hoped, would improve the speed but no difference except for a solid connection with no reboot for the last three days
I wonder if any of the Plusnet workers could look into my connection speed as I feel the line requires a reset or what ever you do to improve it?
Should any other members have any advice it would be appreciated but no technical gobbledygook as I am no computer wiz kid?