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Standard User RogN
(fountain of knowledge) Thu 18-Feb-16 16:59:51
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Another mess from PN with it's routers


[link to this post]
 
If anyone has requested one of the 'free' routers from PN, they will have taken the postage, but don't seem to have any routers to post and from live chat they do not seem to have any definite dates for when they will have any. "Shortly" can be a long time.
Standard User therioman
(knowledge is power) Thu 18-Feb-16 23:02:11
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Re: Another mess from PN with it's routers


[re: RogN] [link to this post]
 
In reply to a post by RogN:
If anyone has requested one of the 'free' routers from PN, they will have taken the postage, but don't seem to have any routers to post and from live chat they do not seem to have any definite dates for when they will have any. "Shortly" can be a long time.


They were telling partners that issue had been resolved, so I guess they might not have been entirely truthful...
Standard User RogN
(fountain of knowledge) Fri 19-Feb-16 00:09:30
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Re: Another mess from PN with it's routers


[re: therioman] [link to this post]
 
I am surprised they did not say "Saturday" but not which Saturday. They are economical with the truth too many times.


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Standard User mlmclaren
(knowledge is power) Fri 19-Feb-16 00:33:17
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Re: Another mess from PN with it's routers


[re: RogN] [link to this post]
 
Hold on...so PlusNet's taking customers but don't have any routers to send them meaning many customers are going to be going without a connection even though in some cases their lines may have already been switched or activated for PlusNet's broadband??

Or have I come at this from the wrong angle?

Standard User RogN
(fountain of knowledge) Fri 19-Feb-16 01:12:11
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Re: Another mess from PN with it's routers


[re: mlmclaren] [link to this post]
 
Sounds about right for Pn for me.
Standard User mlmclaren
(knowledge is power) Fri 19-Feb-16 01:24:40
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Re: Another mess from PN with it's routers


[re: RogN] [link to this post]
 
Interesting way to do business.....

Amazing the quality of service that comes from BT Group PLC.

Three major brands all of which are best avoided...

I'm genuinely scared of what will become of EE... I've been very happy with there service over the past 12-13 months but now I feel that spending will be cut and with that will follow problems...

BTInfinity - 79999/19999kbps - Quality Monitor - Quality Monitor 2
VirginMedia - 77000/5250kbps - BQM L1 - BQM L2
Standard User Andrue
(eat-sleep-adslguide) Fri 19-Feb-16 08:44:50
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Re: Another mess from PN with it's routers


[re: mlmclaren] [link to this post]
 
In reply to a post by mlmclaren:
Hold on...so PlusNet's taking customers but don't have any routers to send them meaning many customers are going to be going without a connection
Unless the customer already has their own router.

---
Andrue Cope
Brackley, UK
Standard User cha0s
(newbie) Fri 19-Feb-16 09:50:53
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Re: Another mess from PN with it's routers


[re: therioman] [link to this post]
 
They must have had some recently, I had one delievered yesterday.
Standard User RogN
(fountain of knowledge) Fri 19-Feb-16 10:06:42
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Re: Another mess from PN with it's routers


[re: cha0s] [link to this post]
 
How long had you been waiting?
Standard User cha0s
(newbie) Fri 19-Feb-16 10:37:07
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Re: Another mess from PN with it's routers


[re: RogN] [link to this post]
 
Signed up at the beggining of the month but the activation date isn't till the 23rd (date I picked), although the router turned up before the text message saying it had been dispatched.
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