I spoke to Plusnet today and they were not prepared to offer anything at the moment.
They offered 76/20 at an extra £5.00 per month.
I cancelled my BT mobile contract a few months ago and they were trying to persuade me to transfer phone/fibre. I rang them back and asked what they could offer -£29.98 - but, they wanted an £49.95 activation fee even though I was already on fibre. BT are offering £100.00 reward card so I would be getting back £50.05 at the end of the day.
That is another scam, the set up fee, when the last provider I was with charge me £50, i got something for it, I had a module that was put on my roof and wired in, they was on the roof in pouring rain and thunder. I can understand the providers charging something for connection on the first connection, certainly when I first came onto FTTC as they fitted a new faceplate, and set up the modem. Now with self install, all they have to do is get someone to go to the box and muck around with some cables and fibre. £15 connection fee is more than enough.
I do understand this is a BTOR fee and not a provider fee, just shows that we the public keeps getting ripped time and time again. Also this fee stops people from changing that often as it would cost them more than they save.
Companies think we are thick and we can't see though it, the problem is there is very little we can do.
BT are pretty expensive and anyway I do not think I can cope with BT indian call centres again and i did tell them when I left they can stuff their service where the sun don't shine.
I know Plusnet is owned by Bt, but at least they are separate.
Thing is who do you go for?
choice is not that great and all the large providers are more or less the same price and suffer from naff customer service. you go for a smaller provider and yes customer service may be better, but the service itself is no different, it is still on naff BT network and you pay more for the same.
Which ever way you look at it we are screwed and normally are.
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