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Standard User Inconsistent
(newbie) Thu 21-Jul-16 08:53:20
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Plusnet Second Outage ?


[link to this post]
 
Just chatting with Plusnet customer services. I was having similar problems to yesterday's BT/Plusnet outage. Non responsive pages and slow connections to some sites

It does seem to be a very similar instance to yesterday, with a currently suspected outage at a different data centre. At the moment, this is speculation, but I believe it a power loss again

We've got staff on site now, and should get it up and running within the next few hours

Ah well...
Standard User hk11
(fountain of knowledge) Thu 21-Jul-16 08:54:18
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Re: Plusnet Second Outage ?


[re: Inconsistent] [link to this post]
 
http://www.plus.net/supportpages.html?a=2&support_ac... says problem has been fixed! frown


Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User Inconsistent
(newbie) Thu 21-Jul-16 08:55:45
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Re: Plusnet Second Outage ?


[re: hk11] [link to this post]
 
It does. But that was for yesterday.


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Standard User georgelnx
(regular) Thu 21-Jul-16 09:05:49
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Re: Plusnet Second Outage ?


[re: Inconsistent] [link to this post]
 
Something is up this morning too. The Plusnet gateway checker (debug mode) shows a marked change of routing to yesterday lunchtime.

This was posted on the Plusnet community "BT Status Thursdy 21st July"

Standard User georgelnx
(regular) Thu 21-Jul-16 09:10:30
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Re: Plusnet Second Outage ?


[re: hk11] [link to this post]
 
Confirmed by Plusnet there is an issue today We have a Problem 21st July 2016 - Plusnet Twitter Feed

Edited by georgelnx (Thu 21-Jul-16 09:10:58)

Standard User hk11
(fountain of knowledge) Thu 21-Jul-16 10:11:16
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Re: Plusnet Second Outage ?


[re: Inconsistent] [link to this post]
 
What is the point of a status page if it doesn't give the current status?


Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User hk11
(fountain of knowledge) Thu 21-Jul-16 10:12:30
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Re: Plusnet Second Outage ?


[re: georgelnx] [link to this post]
 
Nothing showing when I checked the status page earlier. frown

Perhaps they are trying to update it via a plusnet connection? wink


Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User georgelnx
(regular) Thu 21-Jul-16 10:21:12
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Re: Plusnet Second Outage ?


[re: hk11] [link to this post]
 
You might think you're joking but a few years ago there was a major Plusnet outage that lasted for a few days (to be totally solved) and the reason they couldn't update the status page was that they couldn't reach it!

Standard User petermjames
(newbie) Thu 21-Jul-16 10:29:44
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Re: Plusnet Second Outage ?


[re: georgelnx] [link to this post]
 
Similar problems on BT Broadband again today.
Standard User hk11
(fountain of knowledge) Thu 21-Jul-16 11:18:05
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Re: Plusnet Second Outage ?


[re: georgelnx] [link to this post]
 
I can well believe it.

It's like the message on their phones to save you waiting you can view our website. How, if as it usually the case for phoning them: if you can't get the Internet?

Not enough thought goes into these things. frown


Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
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