What they failed to say is that they did not make me aware of what packages were available and signed me up to a 24 month contract that costs more than the shorter ones. Only got connected today and managed to see the messages on my account. I am in rented accomodation and would not sign up to a two year contract., Nice to see a company with a social conscience happy to take advantage of the vulnerable. Would love to complain but the phone line does not work and the waiting time, ringing by mobile, is over 20 minutes.
Thank you Plusnet.....