He created a ticket 10:29, 09-05
I added traceroute .. 10:38, 09-05
Ticket 'escalated' ... 14:12, 09-05 ("to correct pool")
and there it has been since Tuesday.
My connection dropped once or twice over the last few days but I have a fixed IP and various other things (like watching TWiT.tv and YouTube) work fine.
If any staff at PN do still look in on the TBB forum, it would be nice if you could say how many tickets before mine, or whether it has just been "in limbo" ?
Not really expecting much to happen but felt I could post and query before I go grey, or lose my hair
If you run a business, have a second ISP and backup web hosting...