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Standard User 4M2
(knowledge is power) Tue 22-Aug-17 16:36:26
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Re: Slow Plusnet Speed


[re: Thomasmortin87] [link to this post]
 
In reply to a post by Thomasmortin87:
DSL uptime: 0 Days, 0 Hours 6 Minutes 54 Seconds
Data rate: 445 Kbps / 12.21 Mbps
Maximum data rate: 1284 / 12364
Noise margin: 31.2 dB / 6.1 dB
Line attenuation: 37 dB
Signal attenuation: 23 dB / 37 dB
VPI / VCI: 0/38
Modulation: G_992_5_ANNEX_A
Latency type: Fast Path


That looks really good, once the upstream SNRM is set to 9dB you should get the full upstream rate smile
Standard User Thomasmortin87
(newbie) Tue 22-Aug-17 17:33:23
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Re: Slow Plusnet Speed


[re: 4M2] [link to this post]
 
Brilliant thanks.

How long till my downstream SNR changes to 3DB? That should give me a little extra speed
Standard User Oldjim
(knowledge is power) Tue 22-Aug-17 17:40:31
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Re: Slow Plusnet Speed


[re: Thomasmortin87] [link to this post]
 
That isn't correct
You need to contact Plusnet and get the upstream uncapped as it would appear that when they ordered it the agent pressed the wrong option


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Standard User 4M2
(knowledge is power) Tue 22-Aug-17 18:11:28
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Re: Slow Plusnet Speed


[re: Oldjim] [link to this post]
 
In reply to a post by Oldjim:
That isn't correct
You need to contact Plusnet and get the upstream uncapped...


I believe the OP has already done that?
Standard User 4M2
(knowledge is power) Tue 22-Aug-17 18:21:21
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Re: Slow Plusnet Speed


[re: Thomasmortin87] [link to this post]
 
In reply to a post by Thomasmortin87:
Brilliant thanks.

How long till my downstream SNR changes to 3DB? That should give me a little extra speed


I would be happy with a 6dB SNRM on an ADSL2+ 37dB attenuation. What's the throughput like now, e.g. Youtube 1080p videos or thinkbroadband speed tests?
Standard User Realalemadrid
(member) Tue 22-Aug-17 18:33:27
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Re: Slow Plusnet Speed


[re: 4M2] [link to this post]
 
I agree with Oldjim, the upload is capped and needs action by PlusNet, they don't set the SNRM anyway, the router syncs at the maximum speed possible subject to a default SNRM of 6dB.
Standard User 4M2
(knowledge is power) Tue 22-Aug-17 19:25:49
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Re: Slow Plusnet Speed


[re: Realalemadrid] [link to this post]
 
In reply to a post by Realalemadrid:
I agree with Oldjim, the upload is capped and needs action by PlusNet, they don't set the SNRM anyway, the router syncs at the maximum speed possible subject to a default SNRM of 6dB.


How do Plusnet cap the upstream speed? The large upstream margin is generally indicative of a capped upstream sync and that will be reported by the router as a set upstream target SNRM.
Standard User Oldjim
(knowledge is power) Tue 22-Aug-17 20:54:24
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Re: Slow Plusnet Speed


[re: 4M2] [link to this post]
 
There are two options when ordering one of which has a fixed upstream speed
There have been multiple posts on the Plusnet forums about this
Standard User 4M2
(knowledge is power) Tue 22-Aug-17 21:56:38
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Re: Slow Plusnet Speed


[re: Oldjim] [link to this post]
 
What do they do from 21CN exchanges, just stick folks on a 448Kbps upstream sync and hope that many folks don't notice?
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