I've just learnt that if you fancy a headache - chat with Plusnet on Sales Chat.
"No engineer is needed to activate your line, you don't need to be at home"
We will need to send out an engineer to install a new line, which will cost £49,99.
[censored]... I can see in that situation the EU being stung with £65 charge for not being at home - something which used to happen a lot.
Plusnet is you read this, please PLEASE SACK Alexandra! he/she/it is useless!
They have replaced the contracts from 12 to 18 months overnight too - so that's an auto goodbye anyway
Their pricing is so messed up it's complicated. Yesterday 12 month contracts were cheaper than 18 months and today it's the other way around. Isn't that switch and bait? Isn't that illegal?
Edited by 23Prince (Wed 06-Sep-17 09:51:28)