"We'll do you proud"
To be honest with the problems I have been having over the last few weeks they have been pretty good, BTOR was the main problem as they was slow to get things sorted. My only complaint with Plusnet customer service is they do not seem to have enough people answering their phones and waiting over 15 minutes to even talk to to someone is not good enough. But at least when you do get through they are pretty good and they are not based in some far away land, even if it is Yorkshire.
Got more sense out of plusnet than I ever have with BT or Talk Talk.
Desktop machine now powered by windows 10 pro, reluctantly, laptop by Linux