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Standard User BatBoy
(sensei) Wed 25-Oct-17 10:00:08
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Re: Sky to Plusnet


[re: Oldjim] [link to this post]
 
Many reasons, but one is that Plusnet are levying the charge
Standard User Oldjim
(knowledge is power) Wed 25-Oct-17 10:11:41
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Re: Sky to Plusnet


[re: BatBoy] [link to this post]
 
You mean the one which is £50 activation fee for fibre when taken without a phone package - not exactly hidden is it and has nothing whatsoever to do with moving from Sky
Standard User ian72
(eat-sleep-adslguide) Wed 25-Oct-17 11:41:00
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Re: Sky to Plusnet


[re: BatBoy] [link to this post]
 
And it is a connection charge that many others also charge. And as was said it has nothing to do with moving from Sky - same charge would be applied no matter who the losing ISP was. The original post is a little confusing and I think that confusion caused this rabbit hole (which I added to).


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Standard User Oliver341
(eat-sleep-adslguide) Wed 25-Oct-17 13:38:57
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Re: Sky to Plusnet


[re: jelv] [link to this post]
 
In reply to a post by jelv:
A cease and re-provide is not a LLU transfer. Plusnet have no control over whether the gaining provider does it the right way. If they do it the wrong way Plusnet is hit with a charge - only fair that they recover the cost.

Equally the customer has no way of verifying whether the gaining provider did process the migration "the wrong way", or whether Plusnet's notoriously flaky systems are adding the charge in error.

Oliver.
Standard User hk11
(fountain of knowledge) Wed 25-Oct-17 18:20:05
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Re: Sky to Plusnet


[re: Oldjim] [link to this post]
 
That's a disconnection fee rather than a connection fee though isn't it?


Keef- Sheerness Kent UK - Sky via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User RobertoS
(elder) Wed 25-Oct-17 18:59:35
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Re: Sky to Plusnet


[re: hk11] [link to this post]
 
In reply to a post by hk11:
That's a disconnection fee rather than a connection fee though isn't it?
Yes, but that has been agreed to be confusion. Your £50 appears to be:-
from £23.99 a month
for the first 12 months

from £31.48 a month thereafter

No annual contract

£50.00 activation fee applies
Unlimited 17Mbps. Link, seventh package down.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 73724/12601Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Wed 25-Oct-17 19:00:43)

Standard User uno
(knowledge is power) Wed 25-Oct-17 19:06:08
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Re: Sky to Plusnet


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Incorrect, its classed as a migration, only if gaining provider screws up ordering does a cease charge get raised and down to gaining provider to admit their mistake internally and swallow the charge.


BT Wholesale do charge for when a service leaves their network and goes to an LLU operator in certain instances. Equal to a cease fee. They consider the service as ceasing with them regardless of how that happens by a cease request or migration.

Edit: Added clarification.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host

Edited by uno (Wed 25-Oct-17 19:40:03)

Standard User RobertoS
(elder) Wed 25-Oct-17 19:23:10
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Re: Sky to Plusnet


[re: uno] [link to this post]
 
And Ofcom is happy with that?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 73724/12601Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User uno
(knowledge is power) Wed 25-Oct-17 19:29:46
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Re: Sky to Plusnet


[re: RobertoS] [link to this post]
 
That's probably something you need to ask them.

This seemed quite interesting with their view on cease fees.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User RobertoS
(elder) Wed 25-Oct-17 19:49:29
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Re: Sky to Plusnet


[re: uno] [link to this post]
 
Yes, nicely complicated by early on saying they will take notice of their own Guidance LOL. However, wrt moving from LLU MPF to WLR3 we seem to have the following Openreach charges that BT Wholesale may incur:-

Supply of new line - Per line using previously stopped LLU MPF line 01/04/2016 29.68
and
Supply of new line - Per line using previously stopped LLU MPF line when Simultaneously Provided with SMPF 01/04/2016 0.00

Unless I'm grossly mis-reading that.

Where ADSLx provision comes into it I don't know as I can only see fibre services in the Openreach Price List.

I get the impression of Plusnet maximising what they can charge, based on what they might be charged, whether or not they are in fact so charged.

Or Plusnet simply not even trying to do Simultaneous Provides.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 73724/12601Kbps @ 600m. BQMs - IPv4 & IPv6
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