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Standard User hk11
(fountain of knowledge) Thu 02-Nov-17 20:06:58
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Currently supplied router


[link to this post]
 
Two part question really.

Firstly can anyone advise what is currently being issued for Plusnet ADSL customers please?

Secondly will I be able to see my own website (DMZ set on current router) as some models do not seem to be able to do this? - NAT Loopback

TIA


Keef- Sheerness Kent UK - Sky via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========

Edited by hk11 (Thu 02-Nov-17 20:11:21)

Standard User 23Prince
(fountain of knowledge) Thu 02-Nov-17 21:59:01
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Re: Currently supplied router


[re: hk11] [link to this post]
 
Basically it's a BT HH 5A different wrapper.

No idea - it's pretty locked down though
Standard User hk11
(fountain of knowledge) Fri 03-Nov-17 03:56:14
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Re: Currently supplied router


[re: 23Prince] [link to this post]
 
I thought that was the Hub One?

Apparently they are issuing the Sagemcom 2704N ADSL 2/2+


Keef- Sheerness Kent UK - Sky via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========


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Standard User Apprentice
(knowledge is power) Fri 03-Nov-17 15:05:06
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Re: Currently supplied router


[re: hk11] [link to this post]
 
http://www.expertreviews.co.uk/plusnet/1403635/plusn...

plusnet user
Standard User 23Prince
(fountain of knowledge) Fri 03-Nov-17 17:26:51
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Re: Currently supplied router


[re: hk11] [link to this post]
 
In reply to a post by hk11:
I thought that was the Hub One?

Apparently they are issuing the Sagemcom 2704N ADSL 2/2+


It is - a HH5A rebadged
Standard User hk11
(fountain of knowledge) Fri 03-Nov-17 18:31:30
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Re: Currently supplied router


[re: 23Prince] [link to this post]
 
In reply to a post by 23Prince:
It is - a HH5A rebadged


I think that's the Hub One.


Keef- Sheerness Kent UK - Sky via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User hk11
(fountain of knowledge) Fri 03-Nov-17 18:32:54
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Re: Currently supplied router


[re: Apprentice] [link to this post]
 
Thanks.

I think 23Prince was confused. wink


Keef- Sheerness Kent UK - Sky via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User 23Prince
(fountain of knowledge) Sun 05-Nov-17 09:41:22
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Re: Currently supplied router


[re: hk11] [link to this post]
 
In reply to a post by hk11:
Thanks.

I think 23Prince was confused. wink


Aye - I missed the ADSL bit - my bad!

I was ranting on about the Fibre router

wink

Edited by 23Prince (Sun 05-Nov-17 09:54:23)

Standard User Vorlon
(fountain of knowledge) Mon 06-Nov-17 00:28:12
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Re: Currently supplied router


[re: hk11] [link to this post]
 
I was issued the PlusNet Hub One around 18 months ago. Unless they now have superceded it, it looks like in the picture here:-
https://www.plus.net/help/broadband/router-setup-gui...

I'm assuming it caters for ADSL aswell as VDSL, alhough it's been difficult to find a specification sheet on it.

Edited by Vorlon (Mon 06-Nov-17 00:44:29)

Administrator MrSaffron
(staff) Mon 06-Nov-17 08:34:00
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Re: Currently supplied router


[re: Vorlon] [link to this post]
 
Still that device and its just a BT Home Hub 5a that has been rebadged

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User hk11
(fountain of knowledge) Mon 06-Nov-17 08:44:37
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Re: Currently supplied router


[re: 23Prince] [link to this post]
 
You and a few others. smile

Unless things have changed its a hub zero for ADSL and a hub one for fibre. wink


Keef- Sheerness Kent UK - Sky via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User kebabselector
(member) Mon 06-Nov-17 09:51:57
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Re: Currently supplied router


[re: hk11] [link to this post]
 
Johnlewis BB (aka Plusnet) supplied me with a Sagemcom 2704N ADSL 2/2+ router.

It seemed reasonable, but you need to go in to the hidden expert view to disable DHCP (I had two lines so already had it running). Also it doesn't work with the ThinkBroadband ping checker.

ISP's:
Zen: 6mb down - .7mb up
JohnLewis BB: Cancelled
Stechford (CMSTE) Cab 50 - FTTC doing Design, live due by Oct 2018 - Phase CEO Escalation 19a - Huawei (Info from Codelook)
Standard User 23Prince
(fountain of knowledge) Mon 06-Nov-17 20:40:58
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Re: Currently supplied router


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Still that device and its just a BT Home Hub 5a that has been rebadged


Ironic that the branded/BT badged HH5A I have worked better than the one hub did.

no idea why.. firmware maybe?
Standard User 23Prince
(fountain of knowledge) Mon 06-Nov-17 20:41:12
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Re: Currently supplied router


[re: hk11] [link to this post]
 
In reply to a post by hk11:
You and a few others. smile

Unless things have changed its a hub zero for ADSL and a hub one for fibre. wink


Yes - and no smile
Standard User hk11
(fountain of knowledge) Wed 08-Nov-17 19:20:40
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Re: Currently supplied router


[re: kebabselector] [link to this post]
 
I understand this is what the Plusnet hub zero is. wink


Keef- Sheerness Kent UK - Sky via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User hk11
(fountain of knowledge) Mon 13-Nov-17 18:58:56
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Re: Currently supplied router


[re: hk11] [link to this post]
 
Router arrived followed by an email telling me as I "hadn't ordered a router .." ??? It was a Sagemcom 2704N ADSL 2/2+

Phone line was switched today and I got home to an inactive router. Reconfiguring username and password didn't have any effect, so had to ring Plusnet. Reasonable wait time, which amazed me and helpful staff who just reset something their end and away I went. smile

So aside from the wrong phone number on the letter I was sent. Took a while for the chap to accept perhaps they should give out the right number. wink Looks like things might be improving.


Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========

Edited by hk11 (Mon 13-Nov-17 19:02:43)

Standard User kebabselector
(member) Tue 14-Nov-17 10:49:02
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Re: Currently supplied router


[re: hk11] [link to this post]
 
In reply to a post by hk11:
Looks like things might be improving.


I thought that once.

ISP's:
Zen: 6mb down - .7mb up
JohnLewis BB: Cancelled
Stechford (CMSTE) Cab 50 - FTTC doing Design, live due by Oct 2018 - Phase CEO Escalation 19a - Huawei (Info from Codelook)
Standard User RobertoS
(elder) Tue 14-Nov-17 11:56:04
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Re: Currently supplied router


[re: hk11] [link to this post]
 
They could improve immensely by activating the broadband on the account at the start of the day the service is supposed to go live.

As it is, and always has been, they only do so when they receive the sporadic reports that Openreach have completed the setup/migration. Which can take hours. There are literally hundreds of cases historically on these forums of people like yourself having to ring up to get their new broadband working.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 73724/12601Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User hk11
(fountain of knowledge) Wed 15-Nov-17 08:59:45
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Re: Currently supplied router


[re: RobertoS] [link to this post]
 
Yes, improvements could be made.

My real point is they seem to be improving over when I was with them a year ago. I don't think they will ever be as good as when I was with them three or four years back, but you have to compare with current competitors. EE for example were the worst ISP I have ever had!


Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - Sky, EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User hk11
(fountain of knowledge) Wed 15-Nov-17 09:00:51
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Re: Currently supplied router


[re: kebabselector] [link to this post]
 
Not a fan then? wink


Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - Sky, EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User RobertoS
(elder) Wed 15-Nov-17 10:07:05
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Re: Currently supplied router


[re: hk11] [link to this post]
 
I don't think I could ever go back to Plusnet. If I got so I couldn't afford the £48 I pay now TalkTalk would be in the running, probably direct or maybe through Pulse8. Possibly dropping down to 55/10 or 40/10. TT have the deals though that P8 don't, and in such circumstances they would be relevant.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 73724/12601Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User kebabselector
(member) Wed 15-Nov-17 11:03:32
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Re: Currently supplied router


[re: hk11] [link to this post]
 
No, although my dealings were with John Lewis Broadband - they are are just a Plusnet operation using a different website/phone line.

They failed to resolve or take ownership of my *line problems which persisted for the 3 months I had their service.

In the end we agreed to cancel the contract and walk away without penalty.


*was a 2nd line installation

ISP's:
Zen: 6mb down - .7mb up
JohnLewis BB: Cancelled
Stechford (CMSTE) Cab 50 - FTTC doing Design, live due by Oct 2018 - Phase CEO Escalation 19a - Huawei (Info from Codelook)
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