Rang Plusnet and they're going to install a new line and put me on a 2 yr contract so I pay no fees for the move. They sent me a new Plusnet One Hub as well.
So, they've booked me an engineer a couple days after I move in. I've asked them the same question 3 times, which they fail or don't want to answer:
Will the fibre service go live on the same day the line is installed? Does anybody know? The support tickets raised all around this install seemed to imply this. There was something about,
"Please bear in mind that, on rare occasions, a simultaneous broadband order can fail. If this happens we will let you know and place a standard broadband order for you."
Plusnet Fibre Unlimited