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Standard User Stanman_24
(knowledge is power) Tue 05-Jun-18 19:03:37
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Customer Retention Offer


[link to this post]
 
Contract expires in a month so gave them 30 days notice today

they offered;

18 month contract

Line rental with weekend calls £18.99
Fibre Unlimited 80/20 £10.99

Under £30... Cant knock that !

Standard User Vorlon
(fountain of knowledge) Tue 05-Jun-18 20:05:47
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Re: Customer Retention Offer


[re: Stanman_24] [link to this post]
 
That is a very good price as I got mine down from just over £47 to just under £40 on a PlusNet renewal.
My options are slightly different from yours but all said and done your offer would still work out better than my reduced bundle.

FTTC 80/20
Anytime calls
Line Rental
Caller Display (now free I believe but practically counters the £1 Line Rental rise)
Standard User Michael_Chare
(fountain of knowledge) Tue 05-Jun-18 21:44:00
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Re: Customer Retention Offer


[re: Stanman_24] [link to this post]
 
In reply to a post by Stanman_24:
Under £30... Cant knock that !
Maybe you need to thank Vodafone!smile

Michael Chare


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Standard User BuckleZ
(fountain of knowledge) Tue 05-Jun-18 23:37:36
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Re: Customer Retention Offer


[re: Stanman_24] [link to this post]
 
£44 for 350/20, line rental and freeview TIVO with Virgin, so not that cheap really

Edited by BuckleZ (Tue 05-Jun-18 23:38:03)

Standard User 23Prince
(fountain of knowledge) Thu 07-Jun-18 18:48:26
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Re: Customer Retention Offer


[re: BuckleZ] [link to this post]
 
In reply to a post by BuckleZ:
£44 for 350/20, line rental and freeview TIVO with Virgin, so not that cheap really


£39 a month for 350/20 landline and a sim with 32GB a month on it - so just as good for those of us who don't have brain rot tv!
Standard User rob54
(committed) Sun 17-Jun-18 18:56:53
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Re: Customer Retention Offer


[re: Stanman_24] [link to this post]
 
I've just obtained a retention too
£18.99 for phone with free weekends (unchanged)
ADSL was about to increase from £0 to £10.99 as previous offer ended so got this for £2.99 for 18 months.
Might go for fibre now.

------------------------------------------------------------------------
Windows 10 Home, Plusnet Unlimited ADSL (ex-o2 Broadband Standard), Norton Security,
Website & email hosting & domain name provider - www.tsohost.co.uk
Standard User Apprentice
(knowledge is power) Mon 18-Jun-18 19:39:28
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Re: Customer Retention Offer


[re: rob54] [link to this post]
 
I migrated to John Lewis ADSL1 broadband as their deal was better for a market A exchange than PN's customer retention deal ..... that was in October 2017.

John Lewis Broadband
Standard User sheephouse
(regular) Tue 19-Jun-18 14:11:40
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Re: Customer Retention Offer


[re: Apprentice] [link to this post]
 
last year I managed to get Plusnet to match the John Lewis ADSL Max price in a Market A Area smile
Then my exchange got upgraded to ADSL2+, and has now been reclassified as a low-cost area. I've kept most of the discount, so I'm paying just £19.99 a month now.
Standard User Apprentice
(knowledge is power) Wed 20-Jun-18 20:51:38
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Re: Customer Retention Offer


[re: sheephouse] [link to this post]
 
In reply to a post by sheephouse:
last year I managed to get Plusnet to match the John Lewis ADSL Max price in a Market A Area smile
Then my exchange got upgraded to ADSL2+, and has now been reclassified as a low-cost area. I've kept most of the discount, so I'm paying just £19.99 a month now.

That's good as I couldn't get a price match when contacting the PN COT last year as they said it was no longer available.

I pay £20.00 per month for John Lewis BB (ADSL1) + LR with free weekend and evening calls as per their Ts&Cs on a 12 month contract, no BB issues with it so far and never had any with Plusnet.

John Lewis Broadband
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