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Standard User Discus
(experienced) Thu 06-Sep-18 14:03:30
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Service these days


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Looking for constructive comments about the +Net service these days please. Already done the out of the frying pan into the fire with my recent move and am on the move again.

Thanks

http://www.marksfish.me.uk - Personal fishkeeping website
Standard User longedge
(committed) Thu 06-Sep-18 16:08:04
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Re: Service these days


[re: Discus] [link to this post]
 
I've recently negotiated a 12mth renewal of my contract at £3 less than I was paying. Renewed my LRS at the same time as well so they are co-terminous. They tried to get me to sign up for 24mths but I stuck it out and came away happy enough. I'm satisfied with everything at the moment (hope I haven't tempted fate).
Standard User Kr1s69
(knowledge is power) Thu 06-Sep-18 20:38:31
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Re: Service these days


[re: Discus] [link to this post]
 
No issues here either, moved from Sky recently but got a new line vs a migration.

Getting 72-74Mbps pretty consistently and thatís testing via a Samknows whitebox used for Ofcom testing.

Kris

Plusnet
Ashington (Northumberland) Exchange


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Standard User longedge
(committed) Thu 06-Sep-18 21:59:21
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Re: Service these days


[re: Discus] [link to this post]
 
It may well be that I spoke too soon. The community forum has numerous posts indicating that the new billing system is throwing up errors. My first 'new' bill today certainly isn't correct.
Standard User Discus
(experienced) Fri 07-Sep-18 11:12:08
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Re: Service these days


[re: longedge] [link to this post]
 
Billing errors I can deal with, it is the slowdown in the peak that I need to avoid. Touch wood all will be well.

Thanks

http://www.marksfish.me.uk - Personal fishkeeping website
Standard User sneekyhen
(learned) Fri 07-Sep-18 14:17:27
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Re: Service these days


[re: Discus] [link to this post]
 
As usual +net upgrades never go according to Plans , look at past performance .
Even a Old +net staff member has the same problem with the NEW billing system as me

Bob Pullen said "I've checked and there are no external orders placed against @firebird1000's circuit. Can also confirm that the account closure message has been acknowledged as a wider problem. I've no ETA as to when it will be fixed though I'm afraid."

https://community.plus.net/t5/My-Account-Billing/it-...
And even double billing frown https://community.plus.net/t5/My-Account-Billing/New...
Standard User MrTAToad2
(eat-sleep-adslguide) Fri 07-Sep-18 14:26:31
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Re: Service these days


[re: Discus] [link to this post]
 
Have no problems...

The only thing I don't like is the inability to pay in advance of the monthly bill... But that's just an annoyance really.

Now with plusnet
YouTube / Instagram / Twitch / Patreon / Kickstarter / VNDB
Standard User sneekyhen
(learned) Fri 07-Sep-18 17:09:09
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Re: Service these days


[re: MrTAToad2] [link to this post]
 
In reply to a post by MrTAToad2:
Have no problems...

The only thing I don't like is the inability to pay in advance of the monthly bill... But that's just an annoyance really.
Yes i agree , O2 mobile allow me to i been asking for it for ages
Standard User 23Prince
(fountain of knowledge) Fri 07-Sep-18 22:35:30
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Re: Service these days


[re: Discus] [link to this post]
 
Plusnet - we'll rob you blind.

That's my experience of them anyway - glad i left a few months back!
Standard User hk11
(fountain of knowledge) Sat 08-Sep-18 17:47:11
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Re: Service these days


[re: Discus] [link to this post]
 
Basic service is OK.

I paid 12 months up front so avoided the billing system, or so I thought. They slapped a £1 a month charge on, but I managed to shake that. Only another couple of months and I'll be looking for a replacement. Had no real issues with Sky, so probably go back to them. Then back to Plusnet, if they are still around after that.


Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N

Previously - Sky, EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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