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Standard User CJT
(experienced) Mon 19-Nov-18 17:56:26
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PlusNet forum


[link to this post]
 
Good Evening,

I am having issues accessing the PN Forum at community.plus.net

The system does not recognise my password, I send a reset link, which I get. I go to reset my password and I get: "Correct the highlighted errors and try again. Sorry, we are unable to reset your password." There are NO highlighted errors and no matter what password is used, it won't reset.

I have tried Chrome/IE.

Obv I cannot get into the form to tell PN the issue.

CJT.


On NOW TV Broadband up to 38 Mbps
Standard User kasg
(knowledge is power) Mon 19-Nov-18 18:50:03
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Re: PlusNet forum


[re: CJT] [link to this post]
 
I can post something in the Community Forum asking someone to come over here and help you out if you like. Plusnet reps do pick up things here sometimes, but it's rather erratic.

Kevin

plusnet Unlimited Fibre Extra - sync 79999/20000 at around 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User steve195527
(learned) Mon 19-Nov-18 19:12:02
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Re: PlusNet forum *DELETED*


[re: CJT] [link to this post]
 
Post deleted by steve195527


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Standard User CJT
(experienced) Mon 19-Nov-18 21:04:50
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Re: PlusNet forum


[re: kasg] [link to this post]
 
In reply to a post by kasg:
I can post something in the Community Forum asking someone to come over here and help you out if you like. Plusnet reps do pick up things here sometimes, but it's rather erratic.


Yes please, that would be great.

Thank you

CJT.


On NOW TV Broadband up to 38 Mbps
Standard User kasg
(knowledge is power) Tue 20-Nov-18 10:36:23
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Re: PlusNet forum


[re: CJT] [link to this post]
 
https://community.plus.net/t5/Everything-else/Someon...

Kevin

plusnet Unlimited Fibre Extra - sync 79999/20000 at around 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User CJT
(experienced) Tue 20-Nov-18 11:32:22
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Re: PlusNet forum


[re: kasg] [link to this post]
 
Cheers

Much appreciated!

smile smile

CJT.


On NOW TV Broadband up to 38 Mbps
Standard User kasg
(knowledge is power) Tue 20-Nov-18 11:40:08
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Re: PlusNet forum


[re: CJT] [link to this post]
 
What's your user name on that forum?

Kevin

plusnet Unlimited Fibre Extra - sync 79999/20000 at around 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User CJT
(experienced) Tue 20-Nov-18 11:45:41
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Re: PlusNet forum


[re: kasg] [link to this post]
 
According to the password reset e-mail I get: CJT80

It get's confusing with Forums. I am on here, PlusNet and BT community forums, with similar usernames

I only registered with PN to help my Dad when he signed up with them. Same previously with BT, except i am now moving to BT next week.

CJT.


On NOW TV Broadband up to 38 Mbps
Standard User kasg
(knowledge is power) Tue 20-Nov-18 16:16:11
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Re: PlusNet forum


[re: CJT] [link to this post]
 
Hello again, apparently there is a CJT80 and a CJT-80! Can you confirm which of these it is?

Kevin

plusnet Unlimited Fibre Extra - sync 79999/20000 at around 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User CJT
(experienced) Tue 20-Nov-18 16:32:42
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Re: PlusNet forum


[re: kasg] [link to this post]
 
Hello according to the automated e-mail I get with a link to reset the password it's CJT80

Jack has just e-mailed me a Temp password!

smile

CJT.


On NOW TV Broadband up to 38 Mbps
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