I'm guessing a business where it is also a residential address where the person wants to use a line for both business and pleasure. The alternative potentially is 2 lines - one for the business on an account where they allow business use and one for residential to do the rest. Of course if the business line is used a lot for residential then it becomes a little grey when it comes to things like tax right off as you should claim on the non-business usage - that would be tax evasion.
As per my last post it is normal to claim VAT on the appropriate proportion of the service that is used for business, same with mobile contracts, fuel etc.
The amount of money we are talking about here is not great though for me it's the principal, if you provide a VAT applicable product or service then you should also provide a VAT invoice upon request.
I signed up to PlusNet when there was no distinction between business and residential products, why should I be disadvantaged by having to accept a compromise?
I'd be fine with a business product and even happy to pay a little more if it is somehow better, though it offers no advantages so there is absolutely no point if it costs me more than I am able to reclaim.
And of course if I did take on the business product then I am still only able to claim a proportion of the VAT because part of the usage is residential.
Paperless office - Never! | Wireless home - April 2004.