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Standard User E7er
(knowledge is power) Tue 15-Nov-11 11:36:20
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Post Office and Netintelligence


[link to this post]
 
Hi, is this Westcoastcloud and Netintelligence anything to do with Post Office Broadband?

Because I think it is blocking my Orange emails to my friend who is with Post Office Broadband.
They say they have not changed anything on their computer, but from about two months ago my Orange emails started being blocked, nothing has changed at my end and Orange do not filter/block my emails.
I can receive emails from them and they do receive emails from me via my Tiscali email account but not via my Orange email account. frown

I note at the bottom of their emails I getů

This email has been scanned by Westcoastcloud.
http://www.westcoastcloud.com

This email has been scanned by Netintelligence
http://www.netintelligence.com/email

Orange WBC 20 Mbps. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Netgear DGN1000 ADSL2+ wireless N 150 Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Administrator MrSaffron
(staff) Tue 15-Nov-11 12:49:29
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Re: Post Office and Netintelligence


[re: E7er] [link to this post]
 
Without seeing full headers it is hard to say, i.e. the ip address of the server that does the rejection will reveal a lot.

Both might be services used by PostOffice to guard against spam

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Parody
(learned) Wed 16-Nov-11 20:51:44
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Re: Post Office and Netintelligence


[re: E7er] [link to this post]
 
Hi,

just got alerted to your post so i ran a few quick checks.

Sending into Post Office from an old .fsnet (Wanadoo/Orange) address, using non-Orange, authenticated smtp, seems to work ok.
It arrived within seconds.

It's true that incoming and outgoing Post Office mail does use Westcoastcloud/Netintelligence.com (same company).
Mail is routed through their servers for checking and they add a footer to the mail, telling you that.
also the headers show the routing to them, carrying several lines, such as:

Received: from mailfilter.iomart.com (glamf04.netintelligence.com [62.128.193.114]

The footer seems to randomly use either name, Westcoastcloud or Netintelligence, but the headers all show netintelligence.com

So it is certainly possible that they could be blocking some mail, if they find cause to suspect it.

But seems to be working ok for me.
I also tried sending from Post Office, Hotmail, AOL, Yahoo and Gmail and they all arrived, again within seconds,


So, maybe your friend has email scanning as part of their AV suite?

But are your emails being returned to you with any error code?
If so, is your Orange smtp authenticated? that might help,
Are you using port 25? Does your Orange smtp work with port 587?

but just let me know if you want me to try something else smile


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Standard User XRaySpeX
(eat-sleep-adslguide) Sat 17-Dec-11 04:40:34
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Re: Post Office and Netintelligence


[re: Parody] [link to this post]
 
fsnet addys are not the same as those of Orange members; it is a free-for-anybody webmail addy. So your test was inconclusive.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User Parody
(learned) Sun 18-Dec-11 10:47:39
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Re: Post Office and Netintelligence


[re: XRaySpeX] [link to this post]
 
Wow, late fb, lol

Hi XRaySpeX,
True, i wasn't able to simulate the exact conditions but thought the info might have been useful anyway, but the fact that it wasn't seen as such really doesn't matter too much ..

btw, My old fsnet addy isn't just for webmail, i only use it via pop.



So your test was inconclusive.


even worse was my spurious smtp/port advice, lol laugh



Merry Christmas!
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 18-Dec-11 14:24:17
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Re: Post Office and Netintelligence - EDITED


[re: Parody] [link to this post]
 
EDIT: Sorry, I'm completely off track. I mixed up fsmiail.net which is free webmail only with your fsnet.co.uk which is one of many normal member's mailboxes.

Merry Christmas!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC

Edited by XRaySpeX (Sun 18-Dec-11 14:43:26)

Standard User huwwatkins
(member) Sun 18-Dec-11 15:26:09
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Re: Post Office and Netintelligence - EDITED


[re: XRaySpeX] [link to this post]
 
I would have thought if it was the mail server causing the issue it would send a bounce back mail saying why it was rejected.
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 18-Dec-11 18:42:14
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Re: Post Office and Netintelligence - EDITED


[re: huwwatkins] [link to this post]
 
So would I! That's why OP has raised it in PO forum, I guess.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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