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Standard User mnevis
(newbie) Tue 22-Nov-11 13:00:44
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Post Office ISP Are These Figures Normal?

[link to this post]
My ISP is the Post Office. The broadband seems slow and drops off and reconnects by itself. Do these figures look fairly normal.

Download speedachieved during the test was - 81 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :544 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps

Maximum achievable speed is 250 Kbps

The Post Office website says upto 8 Gbps
Administrator MrSaffron
(staff) Tue 22-Nov-11 13:57:35
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Re: Post Office ISP Are These Figures Normal?

[re: mnevis] [link to this post]
Up to 8Mbps - that is the technology of the product, and they should have given you an estimate of likely speeds at sign up.

To know if the speed is sensible or not

1. and paste the text you get back for you number (hiding the phone number from us obviously)
2. Get the router stats from your ADSL modem, connection speed, attenuation and noise margin, and paste them and someone will reply with a judgement.
3. Once you have the numbers from (2) try them at and this will give you an estimate of whether you appear to be running slow.
4. If you are running slower than expected, find the master socket in the house, remove the lower faceplate and connect to the test socket and repeat (2), hopefully better figures...not actual downloads will not improve at that point - but if better connection in a day or two things will improve.
5. If (4) shows better speeds look at the ring wire advice on

Andrew Ferguson, - formerly known as
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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