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Standard User egremont
(newbie) Thu 14-Sep-17 12:37:58
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Takeover of Fuel - speeds are lower now?


[link to this post]
 
Has anyone else who was with Fuel noticed a significant drop in speeds since PO took over? I have. "Catch up" TV is often spooling and I have had to reduce quality. Previous to the 1st August take over I regularly exceeded 10/11 mbps some times upto over 12mbps on the standard dsl offering. Now its always less than 10 and has been as low as 5. I do know it can vary on outside factors but wondered if anyone else had noticed anything?
Standard User broadband66
(fountain of knowledge) Thu 14-Sep-17 14:03:18
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Re: Takeover of Fuel - speeds are lower now?


[re: egremont] [link to this post]
 
You've already posted this in a different forum.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User egremont
(newbie) Thu 14-Sep-17 14:10:21
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Re: Takeover of Fuel - speeds are lower now?


[re: broadband66] [link to this post]
 
Yep. But it was pointed out that this area existed so I decided to put it here. Is that wrong?
I'm new to this.


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Standard User professor973
(knowledge is power) Sat 16-Sep-17 01:53:47
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Re: Takeover of Fuel - speeds are lower now?


[re: egremont] [link to this post]
 
Post office Broadband has been rubbish since the year dot and well documented here.

Standard User ultra
(fountain of knowledge) Sun 15-Apr-18 09:41:16
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Re: Takeover of Fuel - speeds are lower now?


[re: professor973] [link to this post]
 
The fact that Fuel Broadband moved customers to Post Office Telecomms means that until the letter came through, the customers had no knowledge their service was being switched.

It may have been "documented here" that Post Office Broadband was "rubbish" as you put it, but whether it was, or wasn't documented, the OP has found himself a user without making it from choice, just circumstance.

I know it is months later, just pointing out that whether it was or wasn't "known" on this forum, the OP was migrated from Fuel Broadband with (probably) short notice.

My phone line was too, and rental more than doubled, so I left them, and took up a fibre deal with Plus.Net (with whom I already had my broadband) and since many ISPs and telecomms firms are charging similar amounts for basic line rental, there seemed no point messing about with a different provider - the cost advantage of Fuel (formerly Primus) was lost, and with any other, the line rental cost would likely be significant.

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If you run a business, have a second ISP and backup web hosting...
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