Yes I think you are probably right
I'll see what they say tommorow.
I disagree, as you originally said to Eclipse in your first post you are migrating your broadband to TT, not ceasing broadband on the line. I'd suggest if Eclipse have requested a cease from BT incorrectly, tell them to cancel it as TT will transfer your line and service as they stated (and Eclipse should give you a reference number if that is the case). All you asked was for Eclipse to cancel your account once the line had transferred to TT so they did not keep charging you. That was the posiiton I reached with Orange on a proposed transfer to Sky full LLU (although I cancelled the transfer order for other reasons).
From experience it is better to let the transfer happen first then immediately cancel the account, though most t&cs may include a "notice period" provision, in my case it was 14 days as Ofcom rules allow them reasonable admiistrative expenses (in my opinion less therefore than a full month's subscription).
We see things not as they are, but as we are . - Anais Nin
Edited by smurf46 (Sun 30-Oct-11 16:29:05)