I made an order today for television, phone and broadband only to receive an email asking me to contact Sky regarding my order. This led to me speaking to some eastern call-centre where they wanted to re-process my order (good bye Quidco!)
Now, they told me the telephone order could not be processed and that I need to phone BT to register my postcode with them. Given that my full address appears in all BT based line/broadband checkers and there's an Openreach NTE5 on the wall, one would assume that BT are perfectly aware of my address.
Now, I'm wondering if the issue relates to the kind of issues users have had with migrating away from MPF services in that Sky had the phone line but have since disconnected it (there is no dial time), yet BT don't have it either.
Has anyone come across this problem before, or have any suggestions on perhaps who I may need to speak to?