I recently received a warning from my ISP (Plusnet) that I was approaching my allowance limit, 40Gb. I was somewhat surprised. I was horrified when they told me that I had downloaded 19Gb in one day (Sat 22nd Oct) and that 12Gb of that between 5pm and 6pm.
I contacted them but they assured me that I had actually used this amount.
On Saturday last, I installed Thinkbroadband metering on all my computers. This morning, I thought I would check yesterday's usage. It was 175Mb which seemed about right to me. When I checked with Plusnet, they were showing 975Mb!! I was out for most of the day.
1. All the computers in the house have are tied to the router by their MAC addresses.
2. I have changed the SSID and made sure that it is not transmitted.
3. There is only one computer using wireless, the other two are connected over the hard-wired LAN.
Seeing as Plusnet are going to charge me £1 per Gb over my limit, I am really at a loss as to how their monitoring systems and the thinkbroadband system can show such a disparity.
Any help would be most appreciated.