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Standard User samulam
(committed) Tue 15-May-12 17:40:49
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nasty telephone call


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I have received a nasty/ stupid telephone call advising me that my desktop computer is infected with virus !!. The caller purported to be from " windows service" not Microsoft. My wife who answered the call initially was taken in. The caller wanted me to switch on my machine and he will show me where the virus is.!!
I do not know what one must do in such circumstances, calling the police is pointless.
Needless to say I checked my machine ( full acan- nearly 5 hours) and found nothing ( microsoft security essential). Has anybody received similar calls and what can one do about it??
Standard User Dick_B
(regular) Tue 15-May-12 17:50:30
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Re: nasty telephone call


[re: samulam] [link to this post]
 
Lots of this and similar scams about. Be polite, refuse all help and put the phone down.
Standard User Asox
(regular) Tue 15-May-12 17:57:41
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Re: nasty telephone call


[re: samulam] [link to this post]
 
Hi

We get these sporadically. If I'm in the mood, I engage the caller in conversation, such as; "aahh, now which computer are you referring to?" to which the answer is almost invaraibly " your main computer...." " Yes, but which one? The Unix box or or one of the linux servers.... there's about 20 here......." and so on. All lies of course, but only responding in kind. Or perhaps " computer..... what computer??? "

They eventually hang up.

If I'm not inclined to chat with them I simply reply "no, you aren't being honest are you" and I hang up.

Scare tactics. Ignore.

Cheers

John

John;
ex Pipex, ex O2, now VM


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Standard User Pipexer
(eat-sleep-adslguide) Tue 15-May-12 18:53:58
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Re: nasty telephone call


[re: samulam] [link to this post]
 
Just ignore it...

Zen 8000 Pro
Moderator billford
(moderator) Tue 15-May-12 19:18:01
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Re: nasty telephone call


[re: Dick_B] [link to this post]
 
In reply to a post by Dick_B:
Lots of this and similar scams about. Be polite, refuse all help and put the phone down.
When someone cold-calls me and uses scare tactics to try and sell me something I don't want, I feel no overwhelming urge to be polite...

Bill
bill@thinkbroadband.com __________________Planes and Boats and ... __________________BQM
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User TrishaH
(member) Wed 16-May-12 00:05:30
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Re: nasty telephone call


[re: billford] [link to this post]
 
Same here - I used to try a modicum of politeness by merely stating that we're registered with TPS once I could get word in, but they can often get rude or persistent.

More recently, if it's 'number witheld' or 'unavailable', I usually lift up the reciever and then hang up.

I had the Microsoft or Windows suport scam call too before I'd heard about it elsewhere - only days after getting a new computer that was bang up to date for scans, firewalls and updates.
I just felt sure that Microsoft wouldn't make such a call.
He insisted he needed to check my computer and I insisted he did not - he hung up!
Standard User camieabz
(sensei) Wed 16-May-12 00:21:35
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Re: nasty telephone call


[re: samulam] [link to this post]
 
My Mum got one on the phone a couple of months ago. She kept him on the phone for at least ten minutes then told him she doesn't have a computer. I wouldn't worry.

~ Camieabz ~

All Connection Data ~ plusnet

mod'er·a'tion n.
Synonyms: temperance, restraint, modesty.
Standard User apjarnold
(newbie) Wed 16-May-12 08:03:30
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Re: nasty telephone call


[re: TrishaH] [link to this post]
 
Don't be polite, be as rude as you can possibly bear. This works !

I know I have done it and they can not stand foul language or worse.

They are scum trying to scam you and get confidential information, treat them as such.
Standard User goldenoldie
(knowledge is power) Wed 16-May-12 08:15:30
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Re: nasty telephone call


[re: apjarnold] [link to this post]
 
I usually have a wee bit of fun with them wink just depends how I feel when they ring.

Usually goes along these lines :-

Brrrr brrrr

Yes ?

This is John from the Computer maintenance company

Yes ?

Maaaaaam - we have been having reports that you have some problems with your windoze computer

Yes ?

Would you please switch it on

Why ?

So we can help you

Oh ?

We can tell you why you are having problems.

When did it tell you I was having problems ?

Yesterday maaaaaam

Strange - it's not been switched on for the last three months !

Phone is hung up on me.

Did I do something wrong ?

-------x-------x-------x-------x-------x-------x-------x-------x-------x-------x
If a thing ain't broke --- DON'T FIX IT
Experienced in making a mess of things smile
MacBook Pro on OSX 10.7.3 ,Belkin N Wireless Router , [ sssh - and a PC wired lappy using XP Pro ] all on Virginmedia 20meg
Standard User Malwaremike
(member) Wed 16-May-12 09:11:21
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Re: nasty telephone call


[re: apjarnold] [link to this post]
 
I'd agree with this, do not be polite to scammers. Growing up I travelled with my parents and as little boys do, I acquired a foul vocabulary in several languages which I remember to this day even though I forget what I did last week ...

Arabic, Hindi or Urdu does not seem to matter, the volley of obscenity works a treat as well as being very satisfying. They drop the phone like a hot potato smile
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