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Standard User spranglebolt
(member) Sat 16-Mar-13 10:17:25
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Heuristic Analysis?


[link to this post]
 
Occasionally Kaspersky IS 2013 has been reporting probable spam based on Heuristic Analysis (weighting factor 90). I think I understand what that means, and I gather that KIS has blocked it?
But it would be useful to be able to identify the particular source. Can any of you guys kindly tell me how to do so, please?
Standard User Pipexer
(eat-sleep-adslguide) Sat 16-Mar-13 12:11:16
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Re: Heuristic Analysis?


[re: spranglebolt] [link to this post]
 
What do you mean (or are asking) exactly?

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Standard User spranglebolt
(member) Sat 16-Mar-13 14:23:08
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Re: Heuristic Analysis?


[re: Pipexer] [link to this post]
 
I'm assuming that KIS has been identifying an email (or some other download/s) which it thinks, by heuristic analysis, to be suspect. It reports on it and, hopefully, kicks it into hyperspace. But obviously I'd like to identify where that email (or whatever) is coming from.
Have raised a query with Kaspersky but am still awaiting a reply.


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Standard User Pipexer
(eat-sleep-adslguide) Sat 16-Mar-13 14:52:23
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Re: Heuristic Analysis?


[re: spranglebolt] [link to this post]
 
Knowing kaspersky it is probably a false positive. It could just be something that is appearing on a website which it is detecting in your temporary internet files/cache and poses no threat to you.

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Standard User camieabz
(sensei) Sat 16-Mar-13 16:17:56
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Re: Heuristic Analysis?


[re: spranglebolt] [link to this post]
 
In reply to a post by spranglebolt:
Have raised a query with Kaspersky but am still awaiting a reply.


Also, knowing Kaspersky, you might be in for a long wait.

~ Camieabz ~

All Connection Data ~ Some plusnet links

I've forgotten more about broadband than I care to remember.
Standard User spranglebolt
(member) Sat 16-Mar-13 17:27:17
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Re: Heuristic Analysis?


[re: Pipexer] [link to this post]
 
Pip, thanks for putting my mind at rest.
Standard User Malwaremike
(member) Sat 16-Mar-13 17:50:27
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Re: Heuristic Analysis?


[re: spranglebolt] [link to this post]
 
You'll wait weeks for a reply from Kaspersky, if you get one at all. But the KIS forum is excellent and I've seen these suspect reports on several occasions. By posting your details, everyone can learn about them.
Standard User TrishaH
(committed) Sat 16-Mar-13 18:26:42
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Re: Heuristic Analysis?


[re: camieabz] [link to this post]
 
Using Kaspersky UK support?
I usually get replies within hours, and definitely the next day (except weekends).

Standard User Deadbeat
(knowledge is power) Tue 19-Mar-13 08:26:38
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Re: Heuristic Analysis?


[re: TrishaH] [link to this post]
 
Same here. It's an excellent service.
Standard User spranglebolt
(member) Wed 20-Mar-13 12:37:54
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Re: Heuristic Analysis?


[re: Deadbeat] [link to this post]
 
Hmmm. I've now had a reply from Kaspersky which, unfortunately, addresses a different question.
Support in UK? From the lady's name and the phraseology I'm not totally convinced.
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