First let me apologise in advance, I am a novice to broadband and don't really understand the fine details.
I've had Sky broadband for a while, before Christmas when I ran the speed test I would get an average of 13, now I'm lucky to get 8. I've spoken to Sky who can't help me. I'm not really sure that I have a problem ,certainly my internet is slower than it used to be.
I have this from my router;
DownStream Connection Speed 18014
UpStream Connection Speed 1157
But this when I test here;
06/03/11 17:43 Sun 8177 Kbps 972 Kbps 184.108.40.206 Sky
My previous best was;
05/09/10 10:36 Sun 14334 Kbps 973 Kbps 220.127.116.11 Sky
Please forgive me if I missed obvious details, can anyone give me some beginners advice?