My mum is with Sky and has the Netgear DG834GT router from Sky.
Recently, when she switches on her computer, she's getting two messages:
IP address is not recognised
IP address conflicting with other network
She's having a nightmare trying to get internet access though she does get it eventually. Strangely, it seems to be at the weekend the problem is worse because when she switched on this morning, there was no problem
Does anyone know what could be wrong? She's convinced that somebody else is using her broadband connection.
I've tried searching for the error messages and best I've come up with is to remove Sky's firmware from the router - but would that cause problems with Sky?
I'd be grateful for any advice.