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Standard User NickyJ
(member) Tue 08-Mar-11 19:25:35
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First 10 days


[link to this post]
 
I was told that the first 10days would be some sort line testing process where it works out what stable speed you can get. However I logged onto my sky account and it says:

Your Connection details
Line testing is not currently in progress.


Surely it shouldn't say this? Or am is it called something else?

Also the sky router came with an installation CD which I didn't bother with. That wouldn't have any software on it which would cause the speed testing stuff to occur would it? I had assumed it was something they set at the exchange.

Thanks

My Broadband Speed Test
Just switched from Talk Talk business (nee Freedom 2 Surf) to Sky.
Standard User mark777
(fountain of knowledge) Tue 08-Mar-11 19:38:02
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Re: First 10 days


[re: NickyJ] [link to this post]
 
I'd give them a call and ask them to kick start the line testing.

Nope, the CD's best use is a tea coaster.

SKYBROADBANDLLU
Standard User NickyJ
(member) Tue 08-Mar-11 20:02:38
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Re: First 10 days


[re: mark777] [link to this post]
 
Thanks that is what I assumed re the CD. I am on the phone at the moment.

My Broadband Speed TestMy Broadband Speed Test
Just switched from Talk Talk business (nee Freedom 2 Surf) to Sky.


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Standard User NickyJ
(member) Tue 08-Mar-11 20:15:23
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Re: First 10 days


[re: NickyJ] [link to this post]
 
They are kick starting it... after getting past the gate keeps trying to fob me off. So when I condensed his waffle to "so what you are telling me is that my account telling me "Line Testing is not in progress" is incorrect?" He suddenly said I am putting you through to the technical guys. They confirmed it hadn't started and said that they will kick it off.

He also said my max speed will be 7Mbps, the website said 10-20Mbps and the person I spoke to when I signed up said 8-10Mbps. So we will see what reality brings. However even the 3.3Mbps we are getting at the moment feels fast because of what we had got used to.

My Broadband Speed TestMy Broadband Speed Test
Just switched from Talk Talk business (nee Freedom 2 Surf) to Sky.
Standard User mark777
(fountain of knowledge) Tue 08-Mar-11 20:53:33
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Re: First 10 days


[re: NickyJ] [link to this post]
 
Good News smile

My Estimate was 10 - 20 Mbps from the start and ended up with 9.

After using another router and a bit of tweaking I get 10 smile

SKYBROADBANDLLU
Standard User Mork
(experienced) Tue 08-Mar-11 23:18:19
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Re: First 10 days


[re: mark777] [link to this post]
 
Nicky, my speed is exactly the same as yours and it also says line testing is not in progress! My estimated speed is shown as between 10 and 20.

*********************************
"Don't let the facts spoil a good story..."
Standard User Mork
(experienced) Sat 12-Mar-11 23:17:39
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Re: First 10 days


[re: Mork] [link to this post]
 
Not bad, three days into my training....

http://www.speedtest.net/result/1198684540.png

*********************************
"Don't let the facts spoil a good story..."

Edited by Mork (Sat 12-Mar-11 23:22:12)

Standard User mark777
(fountain of knowledge) Mon 14-Mar-11 10:31:22
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Re: First 10 days


[re: Mork] [link to this post]
 
In reply to a post by Mork:
Not bad, three days into my training....

http://www.speedtest.net/result/1198684540.png


Looking Good smile

SKYBROADBANDLLU
Standard User NickyJ
(member) Mon 14-Mar-11 19:11:26
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Re: First 10 days


[re: mark777] [link to this post]
 
Yes that looks great. Mine went to 5.2 when they started line testing bit has basically sat at that. I was lead to believe it would be significantly faster.

My Broadband Speed TestMy Broadband Speed Test
Just switched from Talk Talk business (nee Freedom 2 Surf) to Sky.
Standard User BatBoy
(legend) Mon 14-Mar-11 19:16:54
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Re: First 10 days


[re: NickyJ] [link to this post]
 
In reply to a post by NickyJ:
Yes that looks great. Mine went to 5.2 when they started line testing bit has basically sat at that. I was lead to believe it would be significantly faster.
Has the training period ended yet?



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